timshel.


Composition

This entry is made up of 183 words. It was last modified in November 2008.

A free permalink available.

Would you like to add the first comment on this entry?

"He who forgets, will be destined to remember..."

04 November 2008 Tuesday

Amazon customer service/return policy

slated in consumed at 11:19 AM

I just have to sing a bit of praise for Amazon’s customer service setup and their return policy/website organization. It’s good. all of it. Actually, it’s great.

Instead of calling a number and waiting through endless automated menus or hold music, you dial a number and hang up and they’ll call you back with a live person.

If you need to return something, you simply print a return label (very organized, easy to get to, easy to refer to if you need to print again elsewhere) and they ship a new version of your item (if you’re doing an exchange) with one day shipping immediately, even before you’ve applied the shipping label (no cost) to return your package.

I am also a subscriber of ~3 years to their Amazon Prime program, in which any qualifying product will arrive to me within two day free shipping (or one day $4 shipping).

I am very much an Amazon fan. Aside from the notable fact that they take so so much of my money, I really have nothing but good things to say about them.

Subscribe to XML comments feed for this article

Want to be one of the cool kids with an image next to your comments? Get a Gravatar.

Add your comment here:

*Your comment will NOT be sent until you hit SUBMIT after previewing.

from here you might like to: visit the archive, hop to home,
or page through other journal entries: